Account Executive Job Description
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Position: Account Executive
What does an Account Executive do?
An Account Executive builds relationships with new clients and manages relationships with existing ones. These people are expert communicators serving as point of contact for clients and internal company teams, often interacting with both daily. Elements of the Account Executive role include planning and coordination of account activity, generating sales opportunities, and reporting status of accounts on a regular basis.
For a thriving Account Executive, the position involves more than the nurture of existing accounts. It’s navigating the accounts methodically to explore and create untapped opportunities. To be a successful Account Executive, it’s important to have a high level of intellectual curiosity to identify gaps and growth potential where others miss them.
Duties & Responsibilities:
- Providing support for clients by learning about and satisfying their needs.
- Making cold calls or reaching out to prospects.
- Following up with prospects several times throughout the sales cycle to ensure needs are being met.
- Presenting and demonstrating the value of products and services to prospective buyers.
- Compiling and analysing data to find trends.
- Developing sales strategies and setting quotas.
- Staying current on company offerings and industry trends.
- Maintaining a database of contact information.
- Building long-lasting, mutually beneficial relationships with external contacts and internal departments to create a better customer experience.
- Handling complaints and negotiations.
- Manage and grow a sales pipeline to meet revenue targets
- Be strategic and methodical in their sales process
- Able to clearly communicate with both technical and non-technical audience
- Deliver compelling demonstrations and sales pitches